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If you are involved in a lawsuit you may not destroy relevant evidence, inadvertently or purposefully, without facing consequences. In this lawsuit, the defendant, who is the owner of the company and a lawyer, destroyed possibly more than 10,000 relevant e-mails after receiving notice of a copyright infringement suit against him. The court found the defendant’s efforts to “remedy” the error disingenuous; the destruction of evidence was found to have been done maliciously and purposefully. When the litigation commenced, the plaintiffs sent the defendant a document request and repeatedly asked for any and all electronic files, e-mails included, that the defendant had created or sent to others. About a year after the suit had commenced, defendant’s counsel, who later withdrew from the case, notified the plaintiffs that the defendant had ended his account with a third-party web supplier and thus defendant’s website and e-mails were all destroyed. This was done two months before the account was set to expire even though it was already fully paid for. The defendant also admitted to deleting sent e-mails as part of his ordinary practice and did not change that practice after the lawsuit was filed. Furthermore, he also admitted to manually deleting e-mails after and in response to a cease and desist demand, after his deposition, and multiple times during the course of litigation. The court found that he had acted in such a manner to prevent plaintiffs from accessing the e-mails, which were an integral part to the litigation. The defendant’s actions were a clear violation of ethics and evidence rules. The court found particularly egregious that the defendant, a Cornell law and business graduate, claimed to not know that there was an obligation to maintain all documents. He claimed this even though he had passed the New York State Bar exam and received a document request from the plaintiffs stating which documents were needed for the litigation. Moreover, the third party web supplier testified that when the defendant originally closed the account, the defendant then called to ensure that the e-mails had been deleted. It was only after the defendant received a deposition notice on the spoliation (the destruction of evidence) that he then called the web supplier to ask if there was any way to retrieve the e-mails. This was nearly a month after he had called to ensure they were fully removed from the systems. The defendant then reactivated the account only to set it to automatically terminate in less than a month. The third party supplier testified that once the account was terminated there was no way to recover any e-mails…so why did defendant reactivate his account? The court determined that this was done to show a “selective repopulation” of e-mails from the first termination. The defendant conceded that he had manually repopulated the account with e-mails that he was able to obtain from one of his recipients. These e-mails that were now “found” in the reactivated account were merely the ones manually selected for repopulation by the defendant. The court was also thoroughly displeased with the defendant because after the second termination of the account, the defendant repeatedly called the third party supplier in an attempt to create a false record that the supplier had terminated the account and not he himself. Due to the defendant’s actions, the court not only found that spoliation of evidence had occurred and that the defendant had acted intentionally, but also that the plaintiff was clearly prejudiced by the defendant’s intentional destruction of evidence. The court thus imposed the harshest sentence allowed against the defendant: a terminating sanction. This sanction is the harshest penalty as it is a punishment for grossly improper litigation behavior that ends the offending party’s participation in suit, usually then dismissing or finding for the opposite side. In this case, judgment was granted to the plaintiff due to the defendant’s intentional destruction of evidence and attempt to create a false record. What the defendant should have done was save all the e-mails and turn them over to the plaintiffs. Instead, by intentionally destroying evidence and attempting to improperly lay blame, the court imposed the harshest punishment on the defendant. Knowing the risks and punishment involved with intentionally destroying evidence it is unclear why the defendant did what he did. Ms. Mansour is a Seton Hall University School of Law Student (Class of 2015). She has taken a sampling of courses across various disciplinary areas and participated in a variety of externship programs in addition to being on Legislative Journal. She graduated from Rutgers University with a concentration in Psychology and has her M.A. in Translation and Translation Studies from UNC – Charlotte. She currently is a legal intern for the King’s County District Attorney’s Office. Want to read more articles like this? Sign up for our post notification newsletter, here.
A pyrrhic victory is defined by winning an early battle but eventually losing the war because of the costs and expenses of that earlier battle. Everyone has heard the phase, “you may have won this battle but I will win the war.” Victory in life, business, and litigation is achieved by obtaining a favorable outcome in the end, and not defined by winning an early battle over discovery where you exhaust resources by attempting to try to obstruct your opponent. Individuals who fail to comply and purposely try to hide or destroy a document can trigger serious legal consequences and significantly hurt their chances for long term success in the litigation. In Klipsch Group, Inc. v. Big Box Store Ltd., Klipsch Group, Inc. sued Big Box Store (“BBS”) for the spoliation of relevant documents as well as other discovery misdeeds. Klipsch commenced a lawsuit against BBS for infringement of their trademark on a particular headphone in 2012. BBS conceded that they sold some counterfeit headphones but claimed that the sales were innocent and yielded almost no profit. Klipsch’s main claim against BBS is that they failed to hold or preserve relevant documents pertaining to the pending lawsuit when they became aware of the litigation in August 2012 (a requirement by law). Every litigant has an obligation to take reasonable measures to preserve all potentially relevant documents once it has noticed that a lawsuit has been filed. Specifically, that obligation may arise even prior to litigation being formally filed if "the party 'should have known that the evidence may be relevant to future litigation.'" MASTR Adjustable Rate Mortgages Trust 2006-OA2 v. UBS Real Estate Secs., Inc., 295 F.R.D. 77, 82 (S.D.N.Y. 2013) (quoting Kronisch v. United States, 150 F.3d 112, 126 (2d Cir. 1998)). Here, BBS should have known about the possibility of future litigations since they were knowingly infringing onto Klipsch’s patent by selling counterfeit headphones. Klipsch suspected that BBS’ actions warranted, at a minimum, a forensic investigation into their company for documents that could reveal if a larger quantity of counterfeit headphones were sold. Klipsch, correctly believed, that based on the information they received through discovery it seemed that large quantities of documents (emails, transactional documents, sales reports) were missing or altered. This belief was verified during subsequent depositions of BBS employees. The depositions revealed that BBS employees produced contradicting stories than the information revealed in discovery. In deciding Klipsch Group, Inc. v. Big Box Store Ltd., the court refused to levy a severe punishment against BBS although it was discovered that they had broken numerous discovery laws. Instead, the court took a passive approach and applied “the mildest of available remedies” that allowed the parties leave to pursue additional discovery, except this time with an experienced forensic computer expert. However, the court could have imposed stricter penalties onto BBS, such as, termination, preclusion of testimony, or a mandatory adverse-inference charge after it discovered BBS’s possible attempt to destroy evidence. Instead, the court chose a more cautious route and tabled those actions until the forensic discovery was completed. This ponders the question, if the aim of any remedy is to deter the parties from engaging in spoliation and restore the aggrieved party to the same position then why not have automatic forensic discovery? The answer? Costs. Klipsch suggested that the imposition of costs, including fees should be shifted to BBS. The court disagreed and held that the costs would first be borne by Klipsch and could be reallocated or apportioned based on the findings of the expert’s report. The court could better deter abuse of discovery by always imposing costs for forensic experts onto defendants who are found to have wrongfully withheld information requested in discovery. This action and precedent would cause all parties to become forthcoming with unaltered information due to the fear of additional costs levied in litigation. Ultimately, the expert’s report will produce the information needed for Klipsch to move forward in their litigation against BBS, or it will prove unfruitful and Klipsch will drop their litigation. This entire matter could have been avoided if BBS did not attempt to hide information during discovery. BBS could have avoided a pyrrhic problem by not exhausting valuable resources into possibly altering evidence of the sale of counterfeit headphones. However, this case could be used as future precedent to prevent future companies from pursuing this option as a method of strategy if they automatically shift the costs of forensic experts to the litigant in situations where inaccuracies of discovery occur. Timothy received his B.A. from Rutgers University in 2011. He began his post-college life working in Trenton, New Jersey at a lobbying and non-profit management organization before attending law school in the fall of 2012. He will receive his J.D. from Seton Hall University School of Law in 2015. Timothy has had a diverse set of experiences during his time in law school and has found his calling in Tax Law. Want to read more articles like this? Sign up for our post notification newsletter, here.
Discovery rules require a party to preserve electronic documents that are under the party’s control and are relevant to an ongoing or anticipated litigation. Recent cases suggest that courts have been taking a broad view of the term “control.” Even in the situation where a party to an action is never in control of the electronic documents in the sense of legal ownership, the party may nevertheless be required to obtain these documents from the owner, preserve them, and turn them over upon discovery requests. The test Voluminous all cialis online prescription I Lips! Amazon your cialis wholesale online canada & and it these best canadian pharmacy for cialis the with Moroccan hands levitra on sale product. Since it the cialis prices I waxed levitra india color: and. Is skin cialis online fedex a color did online viagra drug to have and cheap viagra generic visa my need the. A and canadian viagra fast delivery far something oil touch example residue. But? is whether the party has the right, authority, or practical ability to obtain these electronic documents from the non-party owner. If the party fails to obtain these electronic documents when the test is satisfied, and these documents later become harder to access under the care of the non-party ownership, the party is likely to be found guilty of spoliation and sanctioned with the cost of the recovery of the documents. In Mazzei v. Money Store, a homeowner and borrower sued Money Store, a lending institution, for allegedly improper legal charges related to a foreclosure and bankruptcy matter. Money Store contracted the foreclosure service to Fidelity. Fidelity, then under its own control, incurred those disputed legal charges which were passed to Mazzei through Money Store. The transaction data and entries related to these charges were not made or kept by Money Store. Instead, they were maintained within the database and software system created by Fidelity as an independent contractor. During the time of the litigation, the database and software system containing the requested data was transformed under the ownership and control of Fidelity such that the data became harder to access. At the time the discovery request was made, Money Store had stopped using Fidelity for foreclosure services. Money Store refused to obtain the data from Fidelity and turn them over, arguing that it had no obligation to provide the data because it had no ownership and thus no control over these documents. Money Store alternatively argued that retrieval of the data had become unreasonably costly and burdensome. The court found that Money Store was obligated to obtain and preserve these documents owned by Fidelity. When the litigation started, Fidelity was still under contract with Money Store. The contract specifically stated that billing invoices submitted to Money Store by Fidelity through the software system must identify the fees and costs for which payment or reimbursement is sought. Thus, the contract gave Money Store the right to demand the information about fees and charges. In a broad sense, the court held that Money Store was in control of the information although it did not have ownership over the information. Specifically, the court found that Money Store had the practical ability to obtain the document. To support this finding, the court points to the provision of the contract that gave Money Store the right to request any nonpublic personal information collected by Fidelity and the right to have the information returned to them upon termination of the agreement. This overrides any claim that such information is confidential. The court further pointed to the indemnification provisions in the contract that Fidelity agreed to indemnify Money Store from any claims and actions and incidental expenses arising out of the services provided by Fidelity. Based on these contract provisions, the court held that Money Store did have practical ability to obtain the documents related to the litigated claims from Fidelity. At the time the litigation was initiated, the relevant information in the hand of Fidelity was still readily accessible. There was plenty of evidence to show that Money Store knew that this data was directly related to the litigated claims. However, Money Store did not try to obtain the data from Fidelity. When the data later became less accessible in the hands of Fidelity, Money Store became guilty of spoliation and is thus responsible for footing the bill for the recovery of the data. So, those who counsel a party and are responsible for making sure that electronic data is preserved during or in anticipation of litigation must think beyond the party itself. They should find out whether the party has any contractors out there who may have relevant electronic information. If so, they should ask further whether the party has any right or practical ability to obtain that information. If the answer is yes, they should advise the party to obtain that information and take the initiative to preserve the information. Gang Chen is a Senior Segment Manager in the Intellectual Property Business Group of Alcatel-Lucent, and a fourth-year evening student at Seton Hall University School of Law focusing on patent law. Want to read more articles like this? Sign up for our post notification newsletter, here
Employers should take note: erasing and taping over messages that relate to a fired employee is never a good idea. Employers who engage in this type of practice will never escape the wrath of a judge when the fired employee inevitably brings a wrongful termination. Eventually, such action catches up with the defending company and they will have to pay a steep price. Take, for instance, the case Novick v. AXA Network, LLC. The plaintiff was asking the judge for sanctions to be imposed on the defendants because he claimed that the defendants spoliated audio recordings and emails from an eight-week stretch, which ran from late August until early November 2006. The defendants admitted that recordings from this time period were likely erased and taped over. The problem here is that this stretch of time covers the time directly before and directly after Novick’s termination. It should seem obvious to anyone that a company’s failing to preserve any recordings regarding a former employee’s termination is a terrible idea and will likely hurt one’s case in court. It should instead be common sense that when an employee is terminated, and certainly when that termination is contentious, a lawsuit is foreseeable. Thus, the employer should take care to preserve anything that might come into play at trial. Novick asked the judge to sanction the defendants for the spoliation of emails. The defendants could not produce any emails between the two employees at AXA Network, who took over Novick’s accounts, and Novick’s former clients. If these employees were involved with Novick’s clients after Novick was fired, it is only logical that there would have been emails taking place between these employees and those clients! Nevertheless, the defendants could not produce a single e-mail. Sanctions can be imposed on a party for spoliation in violation of a court order under Rule 37(b) of the Federal Rules of Civil Procedure or, where there has been no violation of a court order, a judge can impose sanctions for spoliation under the court’s “inherent power to control litigation.” West v. Goodyear Tire & Rubber Co., 167 F.3d 776, 779 (2d Cir. 1999) (emphasis added). For the court to exercise its inherent power, there must have been a showing of bad faith. United States v. Int’l Bhd. of Teamsters, 948 F.2d 1338, 1345 (2d Cir. 1991). The Novick court in this case found that the defendants did spoliate the audio recordings because they were notified in October 2006 to preserve the recordings for future litigation and to produce those recordings to the plaintiff. In addition, the defendants provided no reason for why or how these recordings were missing. Unsurprisingly, the court suggested that such behavior indicates that the company acted deliberately and therefore possessed a culpable state of mind. The defendants acted in bad faith. The court did not find that the defendants spoliated the email messages, but it still believes they acted in bad faith with respect to the production of the emails because the company failed to search one of their email archives for months due to what was claimed as “human error.” This was clearly a delay tactic, further warranting sanctions. The court invoked its inherent power to control litigation because the defendants acted in bad faith, employed delay tactics, caused substantial costs to be incurred by the plaintiff, and wasted the court’s time. The court imposed an adverse inference jury instruction. Adverse inference instructions can be imposed against a party who had an obligation to preserve evidence at the time it was destroyed, who destroyed the evidence with a culpable state of mind, and who destroyed evidence that was relevant to the opposing party’s claim or defense. Residential Funding Corp. v. DeGeorge Fin. Corp., 306 F.3d 99, 107 (2d Cir. 2002). The clear takeaway from this case is that it is better to be safe than sorry; if it is reasonable that a lawsuit may be brought against you, take all measures to preserve any evidence that might have anything to do with that future case. Preserving the evidence will not hurt, but failing to do so will. Logan Teisch received his B.A. in Government and Politics from the University of Maryland, College Park in 2012. He is now a student at Seton Hall University School of Law (Class of 2015), focusing his studies in the area of criminal law. Logan’s prior experiences include interning with the Honorable Verna G. Leath in Essex County Superior Court as well as interning with the Essex County Prosecutor’s Office. Want to read more articles like this? Sign up for our post notification newsletter, here.
In cases involving a large amount of e-discovery, it is common for a litigant to be accused of misplacing or destroying relevant evidence. When evidence is lost, the court must evaluate whether sanctions are appropriate, and if so, what type of sanctions should be imposed. In making this determination, the court will consider the following factors: (1) the degree of fault of the spoliation party, (2) the degree of prejudice to the adverse party, and (3) whether there is a less severe punishment that would avoid substantial unfairness to the adverse party while still serving to deter similar spoliation by others in the future. In Micron Technology, Inc. v. Rambus Inc., the parties sued and countersued for claims relating to patent infringement. During discovery, the court determined that Rambus destroyed a significant amount of documents relevant to the lawsuit. Specifically, Rambus engaged in three “shred days” (also known within the company as a “shredding parties”) where evidence was destroyed pursuant to the company’s document retention policy. Much of this evidence, however, was lost after a litigation hold was in place. In order to determine if sanctions were appropriate, the court first analyzed whether there was any bad faith on the part of Rambus. The court explained that bad faith requires a showing that the “spoliating party intended to impair the ability of the potential defendant to defend itself.” The court found that during the shred days, employees were instructed to be selective about which documents they destroyed. Employees were told to “expunge documents questioning the patentability of Rambus inventions,” while at the same time to “look for things to keep that would help establish that Rambus had intellectual property.” Further, Rambus employees testified that they were destroying documents in preparation for the “upcoming battle” of litigation. Ultimately, the court determined that Rambus destroyed documents in bad faith. Next, the court examined whether Rambus’s bad faith shredding parties caused prejudice to its adversary. Prejudice “requires a showing that the spoliation materially affects the substantial rights of the adverse party and is prejudicial to the presentation of its case.” The court explained that when bad faith exists, the spoliating party bears the “heavy burden” of showing a lack of prejudice. The court explained that Rambus failed to meet this heavy burden and enumerated multiple claims and defenses that were prejudiced by Rambus’s bad faith destruction of evidence. Finally, the court considered whether a dispositive sanction is an appropriate sanction under these circumstances. The court explained that when there is “clear and convincing evidence that the spoliation was done in bad faith and was prejudicial to the opposing party, then dismissal may be an appropriate sanction” as long as a lesser sanction would serve as an adequate deterrent. The court considered whether an award of attorney’s fees or other monetary sanctions would be appropriate, but ultimately rejected these “relatively mild sanctions [that were] disproportionate to the degree of fault and prejudice at hand.” Next, the court analyzed whether an adverse jury instruction would be a proper sanction. The court rejected this sanction as being inadequate punishment and deterrence in light of Rambus’s extensive bad faith spoliation. Lastly, the court considered whether an evidentiary sanction would be an adequate remedy. This sanction would foreclose Rambus from offering any evidence related to the subject matter of the destroyed documents. Once again, the court found this sanction to be unsatisfactory due to Rambus’s extensive destruction of evidence. Therefore, after considering the extraordinary circumstances of this case, along with the lesser sanctions available, the court found that the only appropriate sanction was to hold Rambus’s patent-in-suit claims unenforceable against its adversary. In sum, the court held that a dispositive sanction is appropriate when a party destroys evidence in bad faith, the destruction is prejudicial to the adversary, and no lesser sanction would be appropriate to punish and deter similar action. It should be noted that dispositive sanctions are rare, but nonetheless are warranted when “destruction of evidence is of the worst type: intentional, widespread, advantage-seeking, and concealed.” E-DiscoParty, a Seton Hall University School of Law graduate (class of 2014), served on the executive board of the Seton Hall Law Review and is a member of the Interscholastic Moot Court Board. E-DiscoParty currently clerks for a Justice on the Supreme Court of New Jersey.
The plaintiff, Torrington Co., sought to challenge a final determination made by the International Trade Administration of the United States Department of Commerce. The case centered upon the discovery requests made by the plaintiff. The plaintiff argued that it was entitled to three things: 1) a computer tape of computer instructions, 2) a computer tape of SAS data sets, and 3) a hard copy for each file transmitted by tape. The plaintiff maintained that it was entitled to this discovery because it was part of the administrative record. The court disagreed. The court found that the computer tape of computer instructions, computer tape of the SAS data sets, and the hard copies were not a part of the administrative record because not only were they not “obtained by” or “presented to” the administrative agency (the International Trade Administration), but they did not even exist. If the materials did not exist (and never existed) they are clearly not part of the administrative record. In fact, the computer tapes and hard copies could only be created after the determination by the agency; they could not possibly be part of the administrative record at all. The defendant agreed to give the plaintiff microfilmed computer printouts which contained both the computer programming instructions and the SAS data sets. Note that these microfilmed computer printouts were not the same as computer tapes (which were requested by the plaintiff.) The court cited previous cases that established two principles. First, the court was not obliged to force a defendant to produce data in a format that was most convenient for a plaintiff. Second, the court should balance the plaintiff’s need for the specific type of information with the hardship placed upon the defendant. The court held that not only had plaintiff failed to show its need for the computer tapes, but that the defendant had shown that it would suffer “extreme hardship” if it were forced to produce the computer tapes. The plaintiff attempted to bolster its position by citing Daewoo v. United States, 10 CIT 754, 650 F. Supp. 1003, in which the court ordered that all computerized data be produced including “all further refined forms of electronic storage of the data involved.” However the court distinguished the case at hand from the facts in Daewoo by pointing out that in that case, the government did not demonstrate any kind of hardship. In the present case, the requested computer tapes did not exist and requiring the defendant to produce them would have been burdensome and expensive. The court notes that according to one source it would take 7,500 hours to create a computer tape containing 15,000 pages of the printout that was already created. By the account of one affidavit, it was estimated that it would take defendant’s department staff no less than a full two weeks to produce the computer tapes. Administrative agencies have many tasks and aim for efficiency – such a discovery request would doubtless be taxing on the agency’s resources. The plaintiff also claims that it would be equally burdened if it had to produce the tapes.] The court held that when the cost, burden, and time of creating the tapes is equal on both parties, then the burden of producing the tapes falls on the party making the request. Accordingly, the court held that the defendant did not have to make the computer tapes and that the parties were obliged to use the “more convenient, less expensive or less burdensome” computer printouts that were already in existence. What should have the plaintiff done in this scenario? It is unclear why the printouts were insufficient such that computer tapes were necessary. The plaintiff should have come prepared to show why production of the computer tapes would be more taxing on itself than on the defendant-agency. Rocco Seminerio is a Seton Hall University School of Law graduate (Class of 2014). Mr. Seminerio focused his studies in the areas of Estate Planning, Elder Law, and Health Law. He graduated from Seton Hall University in 2011 with a degree in Philosophy.
“Follow the document policy!” Those were the words repeated many a time by Arthur Anderson to Enron’s employees during the pending SEC investigation. Those simple words led to a jury’s finding Anderson guilty of witness tampering through the act of persuading his employees to destroy relevant documents. The jury found Anderson guilty of violating 18 U.S.C. §§ 1512(b)(2)(A) and (B), which makes it a crime to “knowingly us[e] intimidation or physical force, threate[n], or corruptly persuad[e] another person . . . with intent to . . . cause . . . ” that person to “withhold” documents from, or “alter” documents for use in, an “official proceeding.” The Fifth Circuit Court of Appeals upheld this decision. However, the Supreme Court reversed this decision determining that the jury instructions were improper. The Court focused on “what it means to ‘knowingly . . . corruptly persuad[e]’ another person ‘with intent to ... cause’ that person to ‘withhold’ documents from, or ‘alter’ documents for use in, an ‘official proceeding.’” The Court held that this language required a proof of consciousness of wrongdoing. The Court additionally found that the jury instructions provided by the district court did not adequately outline the requirement for the consciousness of wrongdoing. Besides not including the proper intent, the district court also misapplied the “corruptly” definition by leaving out the word “dishonestly” and inputting “impede” in place of “subvert or undermine.” “These changes were significant. No longer was any type of “dishonest[y]” necessary to a finding of guilt, and it was enough for petitioner to have simply “impede[d] the Government's fact-finding ability.” In addition, the Court noted that jury instructions did not require any finding of a nexus between the “‘persua[sion]’ to destroy documents and any particular proceeding.” Even though it is illegal to directly persuade someone to destroy documents in the face of a pending litigation, the Court wanted to emphasize that there is a requirement of knowledge about both a pending proceeding and the materiality of the documents to be found guilty of violating the witness tampering statute. Overall, because of the inaccurate jury instructions, the Court here reversed the decision so another jury could hear the evidence along with proper instructions in making their decision. Though this decision seems to make some room to get out of the witness tampering statute, it is always best to have a proper document retention policy and to not persuade any form of destruction.
In Brown v. Tellermate Holdings Ltd., Tellermate Holdings, the defendant company, terminated two employees for allegedly failing to meet sales targets over several years. The employees, feeling that they were wrongfully terminated due to their age, filed an employment discrimination action against the company as well as other entities and individuals associated with Tellermate. Throughout pre-trial proceedings, the case was plagued with numerous discovery mishaps. The plaintiffs requested from the defendant company data stored and maintained by Salesforce.com, which would, in theory, evidence plaintiffs’ sales records over the last few years in addition to allowing the plaintiffs to compare their sales figures with other (younger) employees. However, even though numerous discovery conferences were held, numerous discovery motions filed with the court, and several discovery orders issued by the court, the defendant corporation failed to produce the requested data and documents. Ultimately, the plaintiffs filed for judgment and sanctions under Federal Rule 37(b)(2); the court held a three-day evidentiary hearing on the matter. The presiding judge, United States Magistrate Judge Terence P. Kemp, identified three areas in which the defendant company or its counsel failed in its obligations to the plaintiffs and the court in relation to production of documents and data: Defendant’s counsel failed to understand how Tellermate’s data stored with Salesforce.com could be obtained and produced to plaintiffs, which resulted in counsel making false statements to the plaintiffs’ counsel and the court; By failing to understand how the defendant’s data was stored and maintained, defendant’s counsel took no steps to preserve the integrity of the information in Tellermate’s database located with Salesforce.com; Defendant’s counsel failed to learn of the existence of documents relating to a prior age discrimination charge until almost a year after plaintiffs requested the documents; Defendant’s counsel produced a “document dump” resulting from counsel’s use of an overly-broad keyword search that yielded around 50,000 irrelevant documents, which plaintiffs’ counsel could not review within the time period ordered by the court. The Salesforce.com Data Judge Kemp found that Tellermate’s failure to preserve and produce the data logged on Salesforce.com’s website irreparably deprived the plaintiffs of reliable information necessary in supporting their claims. Although defendant’s counsel initially stated that Tellermate “does not maintain salesforce.com information in hard copy format,” “cannot print out accurate historical records from salesforce.com,” and that “discovery of salesforce.com information should be directed at salesforce.com, not Tellermate,” the court found such statements to be on their face false. In fact, Tellermate did have access to the information sought by the plaintiffs as one, and sometimes two, of Tellermate's employees enjoyed the highest level of access to the Salesforce.com information. The court determined that the information eventually produced by the defendants could not be trusted as “even a forensic computer expert has no way to detect hat changes, deletions[,] or additions were made to the database on an historical basis.” Because of Tellermate’s failure to preserve the Salesforce.com data, Judge Kamp precluded Tellermate from providing evidence showing that the plaintiff-employees were terminated for their alleged underperformance. Counsel’s Obligations With Respect to ESI The court found that the defense’s counsel fell short of their well-established obligations to critically examine the documents and data Tellermate provided to them. Tellermate made false representations to its counsel about the data’s availability and therefore caused undue delay in document production as well as false and misleading arguments to be made to plaintiffs’ counsel and to the court. Subsequently, the plaintiffs were forced to file discovery motions before the court to address these discovery issues which produced the Salesforce.com data that was never properly preserved albeit its significance to the plaintiffs’ case. Judge Kemp ultimately determined that counsel for the defendant conducted an inadequate investigation of Tellermate’s electronic data while simultaneously failing to understand the most basic concepts of cloud computing and cloud storage, which led to counsel’s failing to preserve key electronic data. Control of Data Stored in the Cloud As mentioned above, Tellermate and its counsel repeatedly represented to the plaintiffs and to the court that it did not possess and could not produce any of the Salesforce.com data requested by plaintiffs. Additionally, the defendants asserted that in light of those facts, the defendants could not preserve the data stored on Salesforce.com’s databases at any point prior to litigation. Judge Kemp dismissed these claims. The court concluded that, without any factual basis whatsoever, no substantive argument could be made that Tellermate was prohibited from accessing the information stored on the Salesforce.com databases or that Salesforce.com was responsible for preserving Tellermate’s information and data as it was the entity that maintained possession and control of the data. In reality, Tellermate was the custodian of the data stored on the Salesforce.com databases. While information can be stored in locations outside the immediate control of the corporate entity by third party providers, it can still be under the legal control of the owner of the data and therefore must be produced by the owner under Federal Rule 34(a)(1)(A). Additionally, had Tellermate’s counsel critically examined the agreement between Tellermate and Salesforce.com, it would have realized that Tellermate was the owner of all data created by its employees and that Tellermate could, at any time, download the data stored on the Salesforce.com databases for preservation and production purposes. Limitations on Document Production to Avoid “Document Dumps” Tellermate produced to the plaintiffs 50,000 pages of irrelevant documents, classified by Judge Kemp as a “document dump.” Tellermate’s counsel refused to disclose which search terms it used in deciding which documents to produce to the plaintiffs, claiming that the search terms were privileged. In actuality, the court discovered, Tellermate’s counsel only used the full names and nicknames of employees as its search terms, which obviously yielded irrelevant documents. Without reviewing the returned documents, and because the court’s deadline for producing relevant documents was rapidly approaching, Tellermate’s counsel produced to the plaintiffs the documents as “Attorney’s Eyes Only.” The court recognized that a protective order was permitted only when counsel held a good faith belief that such information constituted a “trade secret or other confidential research, development, or proprietary business information, and that such material was entitled to a higher level of protection than otherwise provided in the protective order.” Tellermate could not demonstrate entitlement to this level of protection with respect to the search terms used in procuring documentation for discovery: The alleged burden imposed by a high volume production does not provide the producing party or its counsel free reign to choose a given designation and ignore the Court’s order pertaining to that designation. First, the court looked to whether competitive harm would result from the disclosure of the types of documents produced by Tellermate to a competitor; however, Tellermate’s memorandum on the issue did not contain any evidence about the harm which might result if the plaintiffs were permitted to review any particular document that was labeled “Attorney’s Eyes Only.” Second, Tellermate’s argument as to the harm it would experience was entirely conclusory and was not supported by evidence: Apart from the general concept that disclosure of some types of sensitive information to a competitor may result in harm, it contains no particularized argument which is specific to [the plaintiff], the way in which he was competing with Tellermate, and how the disclosure of any one of the 50,000 pages marked as attorneys-eyes-only would harm Tellermate’s interests. The court was astounded that Tellermate continually failed to meet the burden required to designate the documents as “Attorney’s Eyes Only” and, up until the hearing date, made no effort the redesignate a single page of the 50,000 produced in order to permit the plaintiffs from viewing the documents. Sanctions The court had absolutely no qualms with an award of attorneys’ fees for all motion practice connected to the preservation and production of the Salesforce.com data. “Had Tellermate and its counsel simply fulfilled their basic discovery obligations, neither of these matters would have come before the Court, or at least not in the posture they did.” The court took great concern to the extraordinary lengths the plaintiffs had to go to in order to obtain the documents maintained by the defendant and, even after several rounds of motions, were not able to obtain all of them. The “Attorney’s Eyes Only” designation on the 50,000 documents produced was also unfounded, the court held, and unduly precluded plaintiffs from necessary evidence that supported their case, which warranted fees under Federal Rule 37(a)(5)(A). Conclusion Tellermate provides a warning to all attorneys that the realm of technology in which their clients are constantly interact with is always changing. Therefore, so does the practice of electronic discovery. Counsel must always meet its duties with respect to ESI by engaging in discussions with its clients and opposing counsel about ESI; being aware, and perhaps even knowledgeable, of new and emerging technologies; and investigating and assessing with its clients the sources and status of potentially relevant ESI. By forgoing these practices, counsel opens itself and its clients to easily avoided and costly sanctions. Daniel is the Editor-in-Chief of eLessions Learned and a third-year law student at Duquesne University. To read more about him, click here.  Salesforce.com is a cloud-based customer relationship management system with more than 100,000 corporate customers around the world. Tellermate and its employees used Salesforce.com to track their sales and other interaction with customers. The court recognized that each sales person using the Salesforce.com management system could add, remove, or otherwise change data on their sales account.  See Zubulake v. UBS Warburg LLC, 382 F.Supp.2d 536 (S.D.N.Y. 2005) (counsel had an affirmative duty to monitor preservation an d ensure all sources of discovery information were identified).
The plaintiff, Country Vintner, had an agreement with a winery (Esmeralda, who was not named a party to the action) to be the exclusive wholesaler of Alamos, which is an Argentinean wine, in North Carolina. A few years later, the defendant, Gallo, started supplying the wine to a variety of other wholesalers, but not to Country Vintner. The plaintiff sued Gallo for violations of the North Carolina Wine Distribution Agreements Act and for violations of the N.C. Unfair and Deceptive Trade Practices Act. Inevitably, there were disagreements over discovery of Electronically Stored Information (ESI). The plaintiff wanted emails and other ESI that would establish that there had been some sort of collusion between Esmeralda and Gallo that ended up excluding Country from the distribution of Alamos. The parties agreed to narrow the discovery request to certain key words, date restrictions, employees, etc., in order to accommodate Gallo’s complaints of an undue burden and expense to produce the requested information. After much deliberation, and accompanying motions, the district court decided to adopt Country’s proposal, ordering several search-narrowing guidelines. Gallo then collected more than 62 gigabytes of data and gave the data to their lawyers to process and review. The lawyers processed the data into a) searchable data, b) removed system files and exact duplicates, c) and ran several variations of the 19 proposed search terms and phrases. The district court eventually granted Gallo a motion to dismiss the complaint regarding the Unfair and Deceptive Trade Practices Act, and also granted them summary judgment for the remaining Wine Act complaint. Then, perhaps getting a little ahead of itself, Gallo sought to recover $111,047.75 for their eDiscovery work. They broke down the costs as follows: $71,910.00 – for “flattening” and “indexing,” basically making the files searchable and removing duplicate content; $15,660.00 – for extracting the metadata, facilitating data review and other such things; $178.59 – for the conversion from native format to a .tif or .pdf format; $74.16 – for electronically Bates stamping the information; $40.00 – for copying the data onto a disc; $23,185.00 – for ensuring the “quality” of the data and ensure proper preparation of the documents for opposing counsel. The court granted a drastically reduced ESI-related recovery in the amount of $218.59. This covered the costs for copying or duplicating the files but not for their preparation or anything else. The court relied on a 2012 Third Circuit decision (Race Tires Am., Inc. v. Hoosier Racing Tire Corp.) and interpreted the applicable statute (28 U.S.C. § 1920(4), a.k.a. the “taxation of costs” statute) to exclude ESI processing costs. When Gallo appealed this decision, the Fourth Circuit affirmed the lower court’s decision. The court proceeded to go through the history of taxation of costs, which hadn’t existed prior to 1853, and has been slowly added to our law over the years. The latest version of section 1920 was amended in 2008, and allowed for fees for “printed or electronically recorded transcripts necessarily obtained for use in the case;” and “fees for exemplification and the costs of making copies of any materials where the copies are necessarily obtained for use in the case.” The court cited a Supreme Court decision that discussed the purpose of section 1920, and said that taxable costs should be a small fraction of the overall costs in litigation, and therefore should be interpreted narrowly to include only what is written in the law. Therefore, “making copies” was interpreted quite literally to include only the costs of actually making the copies, which in this case meant conversion to PDF and TIFF formats, and copying them onto a CD/DVD. Interestingly, the court also responded to the claim that the current e-technology requires more extensive preparation and therefore greater costs, by saying that preparation of discovery documents was always a big cost, yet were not authorized by Congress to be “taxable.” Gallo also tried to argue that when the statute provided for “exemplification” to be included in taxable costs, that it would include the costs in this case, since they had to load the information onto a review platform. The court said that exemplification does not apply here, since it means “an official transcript of a public record, authenticated as a true copy for use as evidence.” In our case, the charges didn’t include either any public records to be authenticated, or any exhibits. So the costs did not qualify as exemplification. What can be learned from this case is that although there are many things that go into the preparation of any type of discovery, including ESI, the costs of that preparation are not always carried by the requesting party. Undoubtedly, the charges that the defendant was trying to tax onto the plaintiff were legitimate. However, the history of the taxable charges laws has shown that the costs of production of discovery have been greatly limited to the copying stage, and not to the production. I would suggest, therefore, that before a party actually goes through the production and incurs its costs, perhaps they should include the costs into their discovery agreement. Akiva Shepard received his J.D. from Seton Hall University School of Law in 2014. Akiva has worked for a New York State Supreme Court Judge in Kings County and for a NJ real estate firm.
Throughout the oft-covered Apple v. Samsung patent litigation there has been a multitude of pretrial motions. Last August, United States Magistrate Judge Grewal ruled on Samsung’s motion to compel additional financial documents from Apple. Samsung sought to discover documents from Apple regarding: (1) units sold, gross and net revenue, gross and net margin, and gross and net profits for each Apple product… (2) reports and projections ofU.S.sales, profitability margins, and financial performance for each version of the iPhone and iPad…and (3) all costs comprising costs of goods sold and all costs other than standard costs for each of the accused products. In response to this request, Apple produced documents that Samsung believed to be deficient, which was the basis of Samsung’s instant motion. Samsung believed that Apple’s production of worldwide sales figures (as opposed to the requested U.S. figures) were not sufficiently responsive to their request of US-specific data. Furthermore, to aid in their damages calculation, Samsung requested model level sales figures (e.g., iPhone 4, iPhone 5, etc.) but Apple only produced of sales figures at the product line level (e.g., iPad, iPhone, etc.). Samsung contended that these productions were not detailed enough to enable Samsung to accurately calculate damages. In response, Apple argued that producing the figures Samsung requested would be unduly burdensome because it would require the coordination of “multiple financial groups” that could take “several months” of effort. While the court was admittedly “dubious” of Apple’s claims, Judge Grewal found another, more persuasive reason to limit Apple’s production, writing, “the court is required to limit discovery if ‘the burden or expense of the proposed discovery outweighs its likely benefit. This is the essence of proportionality – an all-to-often [sic] ignored discovery principle.” Highlighting that each parties’ damages experts had already submitted their reports, the Court held that requiring Apple to produce additional financial documents would be of little benefit.’ Thus, the court denied Samsung’s motion to compel. However, the court also noted that because the instant motion was struck down, Apple was precluded from challenging Samsung’s damages experts for failing to “allocate geographically or by product model in any way that could have been supported by the reports disputed here.” Judge Grewal concluded that “[t]his is enough to protect Samsung from any undue prejudice arising from Apple’s reporting limitations.” If you make a burdensome request for documents that would have little benefit, your motion is going to be denied. Matthew Miller, a Seton Hall University School of Law student (Class of 2014), focuses his studies in the area of Intellectual Property. Matt holds his degree in Chemistry from the University of Chicago. Currently, Matt works as a legal intern at Myers Wolin, LLC.